Shipping policy

Please email us to discuss an order for overseas, but please note that we do not ship to North America - sorry for any inconvenience. We do not deliver to PO Boxes. If you place an order with a PO Box postal address, your order will be cancelled and refunded.

 

COVID UPDATE 

COVID-19 has caused delays with Australia Post. There may be extended delivery times for both regular and express packages. Australia Post have advised for customers in Australia to allow up to 10 business days for regular postage and up to 4 days for express. 

 

PROCESSING TIME

As soon as we receive your order we are already working on it. We prepare and send out packages within 1-3 business days.

 

POSTAGE CHARGES

Australia

- Standard: $11 with tracking number. 

- Free Standard shipping for orders over $100.

- Express: $18.00 with tracking number.

 

New Zealand (allow 5-27 days for delivery)

- Standard flat rate $18.00 with tracking number. 

- Free Standard shipping for orders over $150.

 

LOCAL DELIVERY

Please ensure you have entered the correct address for delivery.

Please allow 1-2 days for delivery. You will receive a text message with delivery information, scheduled drop off time and an image of the item once it has been delivered. 

10km from Glen Waverley $20

10km-20km from Glen Waverley $40